Physician consulting with patient

For independent primary care

You became a doctor to see patients. Not to fight with payers.

Refract automates claims, eligibility checks, and payment posting for independent primary care practices — so you and your staff can get back to patient care.

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Running a private practice means wearing every hat

Claim denials pile up

Without a dedicated billing department, denied claims sit in a queue. Every day they wait is revenue lost.

Your staff is stretched thin

The same people answering phones and checking patients in are also chasing payers and posting payments.

You can't see what you're owed

Between multiple payers and aging A/R, it's hard to know where your revenue actually stands on any given day.

How Refract helps

Claims

Claims go out clean the first time

Refract pulls encounter data from your EHR, applies scrubbing rules, and submits claims electronically. Fewer rejections means fewer hours your office manager spends on the phone with payers.

Eligibility

Know what's covered before the patient walks in

Refract checks insurance coverage automatically — surfacing co-pays, deductibles, and authorization requirements so your front desk isn't scrambling between patients.

Payments

Payments post themselves

ERAs are matched to claims and posted without manual entry. Underpayments and denials get flagged immediately — so you're not leaving money on the table.

Built for solo practices and small groups

Whether you're a one-physician office or a practice with a handful of providers, Refract scales to fit.

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